Inbox
Conversation list, unread, assignment, reply, template/media dan service-window guard.
Taqin Studio ProductTS WhatsApp.
TS WhatsApp.
Chats become workflow.
Sistem CRM untuk bisnis yang mengandalkan WhatsApp: percakapan masuk ke inbox, customer menjadi kontak, follow-up lebih terarah dan aktivitas tim bisa dilihat dari satu tempat.
TSWHATSAPPCRM · INBOX · OPERATIONS
Why it existsWhatsApp is great for conversations.
WhatsApp is great for conversations.
Not enough for managing the whole pipeline.
Ketika lead berasal dari iklan dan beberapa orang menangani customer, chat saja tidak cukup untuk melihat ownership, follow-up, histori dan status customer secara konsisten.
TS WhatsApp dikembangkan dari kebutuhan operasional nyata pada implementasi client B2B.Core modules
Everything around the conversation.
Fokusnya bukan menambah fitur sebanyak mungkin, tetapi membuat alur customer lebih jelas untuk tim.
Contacts
Profile customer, tags, source, city, owner, pipeline, opt-in/out dan import/export.
Follow-up
Due date, overdue state, notes, ownership dan activity timeline.
Campaign
Audience filters, templates, scheduling, queue, retry dan delivery monitoring.
System Health
Database, Meta API, webhook, worker, backup, update state dan operational warnings.
Roles & Control
Admin / user access, ownership, logs dan operational visibility.
Official architecture
Built around Meta’s official path.
Integrasi WhatsApp menggunakan WhatsApp Business Platform / Cloud API dan webhook untuk event pesan.
01CustomerWhatsApp
→02MetaCloud API
→03TS WhatsAppInbox + CRM
→04TeamFollow-up
Interested in the system?